This policy outlines how Ignite Innovations (the “Agency”) collects, uses, protects, and discloses information gathered through our services and website, applying to clients, prospective clients, and website visitors.
We collect:
Client/Personal Data: Names, email addresses, phone numbers, billing details, and business specifics provided when engaging our services.
Usage Data: IP addresses, browser types, and pages visited, collected through cookies and analytics tools.
We use your data primarily to:
Provide, operate, and maintain our Social Media Management and Content Creation services.
Process transactions and manage your account.
Communicate with you regarding services, updates, and promotional offers (if opted-in).
Data is collected via:
Direct Submission: Information you provide when signing up or corresponding with us.
Automated Means: Through cookies and tracking technologies to understand website activity.
Third Parties: Data shared by partners or publicly available sources.
The Agency acts as a Service Provider or Data Processor for data provided by or collected on behalf of our Clients (e.g., campaign data). We process this data strictly according to the Client’s written instructions.
We do not sell your personal data. We may share information with:
Subcontractors/Vendors: Trusted third parties who perform business functions on our behalf (e.g., payment processors).
Legal Requirements: When required by law, subpoena, or government request.
We implement appropriate technical and organizational measures to protect data from unauthorized access, loss, or misuse.
We retain personal data only for as long as necessary to provide the services and fulfill the purposes outlined in this policy, or as required by law (e.g., for tax records).
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly, in compliance with COPPA (Children’s Online Privacy Protection Act).
You may have rights (e.g., Access, Deletion, Opt-out) regarding your personal data depending on your location. We reserve the right to modify this policy, and we will notify Clients of significant changes by posting the updated policy on our website.
For questions about this Privacy Policy or our data practices:
Email: contact@igniteinnovations.site
